Privacy Policy

Last updated: July 2026

Introduction

Baguatherapies ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Data We Collect

We may collect the following types of information:

  • Identity Data: name, title
  • Contact Data: email address, phone number, postal address
  • Health Data: medical history, current conditions, medications (only collected during consultations, with explicit consent)
  • Technical Data: IP address, browser type, device information, pages visited

How We Use Your Data

We use your data for the following purposes:

  • To provide acupuncture and wellness services
  • To process and respond to enquiries and bookings
  • To send newsletters and marketing communications (with your consent)
  • To improve our website and services through analytics
  • To comply with legal and regulatory obligations

Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: for marketing communications and cookies
  • Contract: to fulfil our service obligations
  • Legitimate interest: to improve our services and website
  • Legal obligation: to maintain patient records as required by law

Cookies

Our website uses cookies for analytics purposes. You can control cookie preferences through our cookie consent banner. We use Google Analytics to understand how visitors interact with our site. No personally identifiable information is collected through cookies.

Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers (e.g., email delivery, website hosting)
  • Regulatory bodies (as required by law)
  • Insurance providers (in connection with your treatment)

Data Retention

We retain your data only as long as necessary. Patient records are kept for 7 years after your last treatment, as required by our insurance and regulatory obligations. Marketing data is retained until you withdraw consent.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal requirements)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Contact Us

To exercise your rights or ask questions about this policy, contact us at:

Baguatherapies
32A St Lawrence Terrace, London W10 5SX
020 8144 3099

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.